Refund Policy
By submitting a request via parisnoble.com, you agree to the terms below. We have implemented these policies to ensure that you are fully informed of our refund and return policies. These policies apply to domestic countries in France.
A. 15-DAY RETURN POLICY
We have a 15-day return policy, meaning you have 15 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
B. RETURN PROCESS
To initiate a return, you can contact us at contact@parisnoble.com. If your return is accepted, we will send you a return label along with instructions on how and where to send your package. Items sent without first requesting a return will not be accepted.
C. DAMAGED PRODUCTS, PRODUCT ERRORS, OR ISSUES
Please check your order immediately upon receipt and contact us right away if the item is defective, damaged, or if you received the wrong product, so that we can assess the problem and correct it.
To return your item, you must contact us by email at: contact@parisnoble.com
The time it takes for your exchanged item to reach you may vary depending on your location.
D. EXCHANGES
We only exchange damaged products, incorrect products, wrong sizes, or defective items. If you wish to exchange an item, please contact us at contact@parisnoble.com.
E. RESTOCKING FEES
We do not charge restocking fees for returns.
F. REFUNDS
We will notify you as soon as we have received and inspected your return, and we will let you know if the refund has been approved or not. If approved, you will be automatically refunded within 7-10 business days to your original payment method. We cannot refund shipping fees. Please note that it may also take some time for your bank or credit card company to process and post the refund.
For more information:
Customer Support: 24/7
Email: contact@parisnoble.com